taken pleasure in the investment both in time and cash in getting counseling…Better Help Dashboard… so i wanted to try out better help so that i can suggest and type of see how the process went i will state as a disclaimer i am not a professional counselor psychologist i’m seminary experienced um which generally just means very light counseling generally the way a pastor is trained without like a counseling focus is we’re kind of like the emts the emergency people that appear with the ambulance and we identify and after that we suggest people and we are continuously going hey here’s a spiritual area here’s are you perhaps you need to go process with someone that’s a bit more of an expert because location so i’m not a specialist this is simply my personal viewpoint is it helpful my experience therefore there’s five areas i’m going to take a look at i’m going to take a look at the rates which is a big factor the algorithm of linking you to a real counselor the innovation how did that go the real guidance of
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my session over a month and after that the faith component which is obviously truly important to me because you do not want to suggest somebody to something and then you know possibly they they verify something or they state something that your church does not believe in which could be the spectrum obviously and so first off on cost it was 320 for a month 80 bucks a week which include a weekly video session and unlimited messaging which you understand what does that imply it just indicates a couple messages with your counselor but i was impressed that the rate was okay you understand i’ve done therapy in the past and it can be very expensive specifically if you’re getting someone who is proficient at what they have actually done i have actually both done it when i was in seminary i had to go through some therapy a part of my program and it was simply sufficiently priced done some other therapy and marriage therapy and i what stands apart to me on this was the marital relationship counseling we went to a quite trustworthy institution a location that was well known published the the couple with the released uh authors and it was 80 dollars with a pastoral discount so that simply type of leads you to believe what you know the complete price is pretty costly therefore uh 320 dollars is okay particularly and we’ll speak about this on the tech side the support was very good you understand in the past when i have actually done counseling in both group or you know individually you’re normally not engaging with your instructor constantly it’s usually just around your sessions however to construct a practice start digitally there’s something about more access to your therapist that i really liked and my counselor was pretty good at checking in on me and just asking things throughout the week even when we were not satisfying so there was a process for you to get a discount if that was not um if it was excessive they asked your financial scenario so you can qualify for less i didn’t go through that process likewise check with your insurance coverage company if you have it to learn if you certify but the prices i felt especially for the um the knowledge of my counselor i was extremely impressed what i got for the 320 and so um and after that they give you different alternatives when you cancel where you can sort of try it for an extra set of time if you wish to if you want to continue on they do charge you monthly therefore you have to pay for a month of in advance and so that makes sense but i i think it i was really satisfied by the cost it’s still a lot of money i understand for a great deal of people um you know somebody like me i don’t use therapy each week and even every year but i do i have found i enjoy the perspective
um every five years approximately or if something’s going on that i can’t process specifically because of some childhood uh such things that happen in my childhood i there’s always something i’m discovering myself however i have actually always enjoyed it so pricing respectable second the algorithm of in fact recommending they go through an entire procedure where they ask you a series of questions prior to you ever logged in you know mail age what you’re looking for to leave counseling they inquire like health and have you been depressed and stuff like that how are your sleeping routines some basic concerns that are all pretty standard um i and i thought the questions were strong um eventually they do get in we’ll discuss this in the face area they ask you like what your faith is and your
denomination and they were pretty good about asking some faith associated questions that i was really really pleased with i wasn’t expecting a lot on the faith location however i was impressed by how they engaged that part of who i am as a person because that is essential to me and crucial to a great deal of people um they basically took that it took anywhere but they state 24 to 48 hours to sort of assign you to a therapist and uh i got appointed quite quick i think it was within 24 hours got email informed it said here’s the person i saw a photo a bio i could see their proficiency i could see other evaluations about them and then it was type of like shot try them out and i i and i might choose to have someone else if i wished to and even when you stop they’re excellent at like asking a lot of questions around you know what you think about your accounts or how did that session did they appear i mean they’re they’re really attempting to make sure everyone is solid and i might alter my counselor at any time there was no concern with changing um my counselor was terrific about that too like you know was asking a great deal of concerns which is an odd balance due to the fact that you want a counselor that’s challenging you however also um you understand somebody that you like that you can trust so it’s a hard relationship i have actually been quite um benefit i’ve benefited from a lot of excellent therapy so i believe i haven’t really been paired with somebody that i didn’t get along with but i was impressed by the algorithm the concerns and how the whole experience worked next the technology everything takes place through the website so it’s um it’s that you get notifications on text and email and so forth however essentially you satisfy and communicate through their web portal so betterhelp.com you have an account and basically it begins a personal chat with the individual you’re counseling when you do alter counselor that data goes away at least access from your end and but for example you set up everything within the app you um you satisfy the video innovation it’s sort of like a google hangout that’s developed into the the actual website and the video was excellent um my my my counselor had the video on it worked really smoothly um the Better Help Dashboard
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only thing that was kind of unusual was normally you can alter your audio and video inputs um by choosing the various areas i could not find out how to do that as somebody who has some better gear i generally like to double check it’s utilizing the best mic input not a big deal but that’s more of a technical geek sort of element however i was impressed by how everything worked you know web-based things and not software-based stuff or like you know uh software sitting on your computer sometimes isn’t as great you understand zoom is downloaded on your computer system versus google hangouts is in in the cloud in some cases that could be hit or miss but i was extremely pleased by the entire quality and my my uh my counselor was older and he seemed to know how to run all of it and it was really efficient i was impressed by the engagement from him through messaging uh the thing is i would get emails that he had actually published a message but because of security factors that makes sense none of the message was in my e-mail i needed to always click onto the site to see things i kind of dream i could open that up but i understand that maybe you don’t desire your private information that is happening in between therapist in your inbox i also got text reminders you know i had to decide in for that but like 20 minutes before my session i had the ability to schedule
whatever and you understand quickly add it to my calendar however in general the innovation was extremely remarkable you understand my therapist sent me some things and pdfs to process prior to our very first conference i filled it out turn it in i imply it wasn’t the most state-of-the-art experience however it worked effectively therefore i was very satisfied with the total technology the next section is the actual vice my therapist was extremely was really skilled and had a great deal of experience and they were excellent and i enjoyed it they it was a good balance Better Help Dashboard